Privacy Policy
Local Business Exchange (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with our website, events and services.
What Information We Collect
We may collect personal information including:
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Name
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Business name
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Email address
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Phone number
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Location/suburb
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Social media details
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Event registration details
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Payment and transaction information
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Any other information you voluntarily provide through forms, registrations or communications with us
How We Collect Information
We collect information when you:
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Register for events
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Purchase tickets or Featured Business spaces
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Join our mailing list
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Submit enquiry forms
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Participate in surveys or promotions
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Contact us directly
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Interact with our website or social media pages
How We Use Your Information
We may use your information to:
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Process event bookings and registrations
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Communicate event updates and important information
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Send marketing and promotional communications
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Improve our services and events
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Respond to enquiries
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Maintain our customer database and CRM
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Promote Featured Businesses participating in events
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Comply with legal obligations
You may unsubscribe from marketing communications at any time.
Disclosure of Information
We do not sell or rent your personal information.
We may disclose information to:
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Service providers assisting with website hosting, payment processing, CRM systems or marketing
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Event venues or suppliers where necessary for event delivery
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Legal or regulatory authorities where required by law
Storage & Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies & Website Analytics
Our website may use cookies and analytics tools to improve website functionality and user experience.
These tools may collect information such as:
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Browser type
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Pages visited
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Time spent on the website
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Device information
You can adjust your browser settings to refuse cookies if preferred.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites.
Access & Correction
You may request access to or correction of your personal information by contacting us through our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website.
Contact Us
If you have any questions regarding this Privacy Policy, please contact Local Business Exchange through our website contact page.
Effective Date: 22 May 2026